
11
Frequently Asked Questions
How do I test my security system?
Please see "Test Your System Monthly" on page 8 of this manual, or call toll-free
1-800-951-5111, option 2, and a representative will walk you through testing your security system.
How many access codes can my Simon XT hold?
The Simon XT control panel can store 8 user codes and 1 duress (panic) code in addition to
the master code.
Why is my system status light on?
The system status light will remain lit while a secured door or window is open. If all secured doors and
windows are closed and the system status light is still on, press STATUS (
Status
) to have your panel voice
any pending status messages.
How do I clear alarms from the memory?
To clear alarms in the memory, press STATUS (
Status
). Your Simon XT will voice the list of alarms stored
in memory. When your panel has spoken all alarms, press DISARM (
) to clear the memory.
Why does my system display a low battery?
Your system will display a low battery when either the batteries in your sensors or the back-up battery
in your Simon XT becomes low. Make sure that your battery is connected (see page 3 of this manual).
The back-up battery is rechargeable and should be fully charged within 24 hours of regaining electrical
power.
Why does my system display sensors in failure?
Your Simon XT will indicate sensor failure when it is unable to communicate with a sensor. This could be
due to a missing sensor, damaged sensor, or a dead battery. See page 12 of this manual for instructions
on replacing motion sensor batteries. For any other problems, please contact customer service toll-free
at 1-800-951-5111, option 2.
Why does my system beep 6 times every minute?
These are called trouble beeps; they are used to indicate trouble conditions with your panel. Press
STATUS (
Status
) to have your Simon XT voice any trouble conditions.
Why does my system beep after I arm it?
After you arm your system, it will beep for the exit-delay time—the time in which you can exit your
home before it is armed. The beeping will grow more frequent as the end of the exit-delay time
approaches. When the exit-delay time has expired, the beeping will stop and the system will be armed.
How do I silence the exit-delay beeps?
After arming your system, press SILENT (
Silent
). The system will beep after the exit-delay time has
passed to indicate that it is fully armed. Note: This is not a permanent setting; press SILENT after arming
each time that you want to silence the exit-delay beeps.
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